Privacy Policy

Last Updated: November 2025

At Red Ruby Ceylon Pvt Ltd, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or travel services.

1. Information We Collect

We collect personal information you voluntarily provide when making a booking or inquiry, such as:

• Name, email, phone number, and address.
• Passport details (for ticketing and visa services).
• Payment details (securely handled by trusted third-party processors).
• Travel preferences and booking history.

We may also collect technical data like your IP address, browser type, and usage patterns for website optimization.

2. How We Use Your Information

Your information is used for:

• Booking and confirming travel arrangements.
• Processing payments securely.
• Sending booking confirmations, invoices, and updates.
• Providing customer support and handling inquiries.
• Improving our website, services, and customer experience.
• Sending promotional offers (only if you've opted in).

3. Data Security

We use SSL encryption and secure servers to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

4. Data Sharing

We do not sell or rent your personal information. We may share it only with:

• Travel partners and service providers (e.g., hotels, airlines, guides) for booking purposes.
• Payment gateways for secure transactions.
• Government or legal authorities, if required by law.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw marketing consent at any time.

7. Contact Us

If you have any questions about this Privacy Policy or wish to update your information, please contact:

contact@redrubyceylon.com
www.redrubyceylon.com